Custom Chatbot Development

You may view this website and its content for your own information and for evaluating whether to work with us.

You may not attempt to gain unauthorised access to the site or its underlying systems, interfere with its normal operation, submit automated or bulk form submissions, or use it to transmit unlawful or malicious content.

You may not scrape, copy or republish substantial parts of the site for commercial purposes without our written permission.

You are responsible for the accuracy of anything you send us through a form, and for making sure you are entitled to share it.

Do not send us confidential information through the website forms. If a discussion needs confidentiality, tell us and we will put an appropriate agreement in place first.

By sending us an enquiry or an application you permit us to use that information to respond to you and to run the process it relates to, as described in our Privacy Policy.

The content of this website, including its text, design, graphics, logos and software, belongs to Pfactorial Technologies Pvt. Ltd. or to its licensors and is protected by applicable intellectual property law.

The Pfactorial name, logo and product names are our marks. Nothing on this site grants you a licence to use them.

We publish articles, case studies and product descriptions for general information. They describe work and capabilities in general terms and are not advice you should act on without talking to us about your own circumstances.

We may change or remove content at any time, and we do not undertake to keep every page current.

This site links to our product applications on other subdomains and to third-party websites. We do not control third-party sites and are not responsible for their content or their handling of your information.

Parts of this site depend on third-party services, including an embedded chat assistant and analytics. Their own terms apply to their services.

We aim to keep this website available but do not guarantee uninterrupted or error-free access, and we may suspend or withdraw it without notice.

The website and its content are provided as they are, without warranties of any kind so far as the law permits.

So far as the law permits, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill, arising from your use of this website.

Nothing in these terms limits liability that cannot be limited under applicable law.

These terms are governed by the laws of India, and the courts at Kozhikode, Kerala have jurisdiction over any dispute arising from them or from your use of this website.

We may revise these terms from time to time; the version published here is the one that applies. This version was last updated on 27 August 2026.

Questions about these terms can be sent to info@pfactorial.ai.

When you submit our contact form we collect your first and last name, company name, email address, subject, message, and your phone number if you choose to provide one.

When you apply for a role through our careers page we collect your first and last name, email address, phone number, and the resume and cover letter documents you upload. We accept PDF, DOC and DOCX files up to 15 MB.

If you start a conversation with the chat assistant embedded on this site, the content of that conversation is processed to answer your query.

We use Google Analytics to understand how visitors find and use this site. It sets cookies and records information such as pages viewed, approximate location, referring site, and browser and device characteristics.

We record the IP address of form submissions and use it to rate-limit requests. This is a security measure that keeps our forms from being used to send bulk mail.

Your light or dark theme preference is stored in your own browser. It never reaches our servers.

We do not sell personal information, and we do not run advertising or cross-site tracking on this website.

We do not ask for payment card details on this website, and no part of it is designed to receive them.

To reply to enquiries you send us and to discuss the work you are asking about.

To assess job applications, contact candidates, and run our recruitment process.

To keep the website secure and available, including protecting our forms from automated abuse.

To understand aggregate website usage so we can improve the content and structure of the site.

We process the information you submit through a form because you have chosen to give it to us for the purpose stated on that form.

We process security and analytics information on the basis of our legitimate interest in operating a functioning, secure website.

Where the law requires your consent, we ask for it and you may withdraw it at any time by contacting us.

Google, for Google Analytics and for reCAPTCHA, which verifies that form submissions come from a person rather than a script. Google receives your IP address and interaction data in the course of providing reCAPTCHA.

Botpress, which powers the chat assistant embedded on this site.

Amazon Web Services, where uploaded application documents are stored.

Our email provider, which delivers form submissions to our team as notification messages.

These providers act on our instructions for the purposes described here. We do not authorise them to use your information for their own unrelated purposes.

We may disclose information where we are required to by law, by a court, or by a competent authority.

If our business or part of it is transferred to another entity, information held about you may transfer with it, subject to this policy.

Submissions are stored in our content management database and, for uploaded documents, in cloud object storage. Some of the providers named above operate infrastructure outside India, so your information may be processed outside the country where you live.

This site is served over HTTPS, administrative access to submissions is restricted to authorised Pfactorial accounts, and uploaded files are restricted by type and size.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep enquiry and application records for as long as needed for the purpose they were collected for, and afterwards only where we need to for legal or record-keeping reasons.

You may ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong, or ask us to erase it.

You may withdraw a consent you previously gave, and you may object to how we are using your information.

To make any of these requests, write to us at info@pfactorial.ai. We may need to verify your identity before we act on a request.

The cookies on this site come from Google Analytics and from the third-party services named above. Most browsers let you block or delete cookies through their settings, and blocking analytics cookies does not stop you using this site.

This website is intended for businesses and for professional visitors. It is not directed at children, and we do not knowingly collect information from them.

Questions about this policy, or a complaint about how we have handled your information, can be sent to info@pfactorial.ai, or by post to Pfactorial Technologies Pvt. Ltd., B14, CYBER PARK (Sahya), Nellikode, Kozhikode, Kerala 673016.

We may update this policy as the site or our practices change. The date at the top of this page shows when it was last revised. This version was last updated on 27 August 2026.